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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gersely Brooks

Gersely Brooks

August 26, 2024

5  out of  5
rating by Gersely Brooks
"Darec is very knowledgeable and helpful when it comes to any kind of insurance and financial services."
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Gytenis “G” Borusas

August 24, 2024

1  out of  5
rating by Gytenis “G” Borusas
"I had a highly disappointing experience with Darec. He employed a bait-and-switch tactic, promising me low prices and advising me to cancel my existing insurance before I was even approved for the new policy. This reckless advice left me in a precarious financial situation and cost me a significant amount of money. Additionally, the agent demonstrated a concerning lack of knowledge about his own company's policies. His inexperience and poor understanding of the process were evident throughout our interactions. I strongly urge potential customers to be cautious when dealing with this agent, as his actions have serious consequences."
We responded:
"Dear Gytenis, Thank you for taking the time to share your feedback. We sincerely apologize for any frustration or inconvenience you experienced. Our goal and number one priority is to always provide clear, timely and accurate information to all of the State Farm customers and potential customers. We understand your concerns regarding the pricing and eligibility of your policy. Please know, at Darec Brooks State Farm, we strive to be as transparent as possible and provide all necessary details upfront. It is important to us that everyone is well educated and informed before making any insurance decision. We value your feedback are always open to discussing your outstanding concerns in more detail. Best regards, Darec Brooks State Farm "
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Richard Spindler

June 24, 2024

5  out of  5
rating by Richard Spindler
"In obtaining quotes for auto insurance, I talked to Eiche Mitchell at this State Farm office. Eiche was very helpful and prompt, sending me a new quote within an hour of any changes we wanted to explore. The service was excellent. The quotes were also less or about the same as quotes I received from brokers and another direct carrier. I can't speak to the insurance claims process yet since we just started, but the service providing quotes and getting us set up was very good."
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Zuri Prince

June 3, 2024

5  out of  5
rating by Zuri Prince
"I recently had the pleasure of working with Eiche from State Farm. From the moment I reached out for assistance, Eiche was incredibly responsive and attentive to my needs. Her professionalism and deep knowledge of insurance policies were evident throughout our interactions. Eiche took the time to thoroughly understand my specific requirements and concerns, and then provided me with a range of tailored options that perfectly suited my needs. She patiently answered all of my questions and explained complex insurance concepts in a clear and understandable manner, which helped me make informed decisions."
We responded:
"Thank you so much for your kind words, Zuri! We're thrilled to hear about your positive experience with Eiche. At Darec Brooks State Farm, we pride ourselves on providing exceptional service and personalized solutions to meet our clients' needs. Eiche's dedication to understanding your specific requirements and her ability to explain complex insurance concepts clearly is a testament to our commitment to excellence. We appreciate your feedback and look forward to continuing to serve you. Thank you for choosing us for your insurance needs! - Darec"
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Arielle Magee

May 31, 2024

5  out of  5
rating by Arielle Magee
"I know I had a million questions but Eiche was beyond patient and kind while assisting me with a quote!"
We responded:
"Thank you so much, Arielle! We're thrilled to hear that Eiche was patient and kind in assisting you. Your kind words mean a lot to us. If you ever need further assistance, please reach out. -Darec"
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Deonica Williams

May 30, 2024

5  out of  5
rating by Deonica Williams
"Eiche was very professional and helpful as I shopped around for the best options she definitely eased my mind with her empathy and understanding"
We responded:
"Thank you so much, Deonica! We're thrilled to hear that Eiche provided you with professional and empathetic service. Your feedback means a lot to us. If you have any questions or need further assistance, feel free to contact us anytime! -Darec"
Profile photo of Tina Bass

Tina Bass

May 29, 2024

5  out of  5
rating by Tina Bass
"Eiche M. I recently had the pleasure of working with Eiche at State Farm for my insurance needs, and I couldn't be happier with the experience. From start to finish, Eiche made the process incredibly smooth and hassle-free. Her ability to explain everything in detail without overwhelming me with insurance jargon was truly impressive. If you're in need of coverage, I highly recommend reaching out to Eiche at this location. Her expertise and professionalism ensured that I got the right coverage for my needs without any unnecessary complications. Don't hesitate to contact her – you won't regret it!"
We responded:
"Thank you so much, Tina, for your wonderful feedback! It was my pleasure to assist you with your insurance needs, and I'm thrilled to hear that the experience was smooth and hassle-free for you. Your recommendation means a lot to me, and I'm delighted to know that you are happy with the coverage we found for you. If you ever need anything in the future, please don't hesitate to reach out. I'm here to help, and I'm grateful for your support and kind words. Thank you again! -Darec"
Profile photo of Alex Waner

Alex Waner

May 29, 2024

5  out of  5
rating by Alex Waner
"Was in need to a new home and auto policy, I worked with Eiche and she was the best. Very knowledgeable on both policies, get everything taken care of very quickly and without any issues. When I would call back with questions she answered right away and immediately got me on the right path for a solution. Thanks Eiche!"
We responded:
"Thank you so much, Alex! We're thrilled to hear that Eiche provided excellent service and was able to help you with your home and auto plans. Your kind words about her knowledge and responsiveness mean a lot to us. We'll be sure to pass along your thanks to Eiche! -Darec"
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Ramesh P

May 28, 2024

5  out of  5
rating by Ramesh P
"I didn’t had any issues in switching my insurance to SF, Darec and his team did a wonderful job and had my new policy in no time."
We responded:
"Hi Ramesh, thanks for the wonderful review! My team and I are thrilled that we could make your switch to State Farm simple and quick. If you need any further assistance, we're here for you! -Darec"
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Lorraine DelMonte

May 17, 2024

5  out of  5
rating by Lorraine DelMonte
"Darec was very, very patient with all my questions and I had a lot of them . I would recommend him to anyone who is wanting to change insurance."
We responded:
"Thank you so much for your kind words, Lorraine! It was a pleasure assisting you and addressing all your questions. I appreciate your recommendation and am here to help with any future needs you may have. -Darec"
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Evelyn Garcia

May 16, 2024

5  out of  5
rating by Evelyn Garcia
"A1 guy!"
We responded:
"Thank you for your kind review, Evelyn! It was a pleasure assisting you, and I'm delighted to know you had a good experience. -Darec"
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Sean Garrett

March 21, 2024

5  out of  5
rating by Sean Garrett
"Great customer service! I was able to sign up for car and home insurance super easy over the phone."
We responded:
"Sean, we're thrilled to hear you had a great experience with our customer service. Thank you for choosing us, and we look forward to continuing to serve you with ease and excellence. -Darec"